Why Saks’ Light Show Decision Misses the Mark

Saks Fifth Avenue (@saks) has canceled its beloved holiday light show, citing financial challenges in the luxury sector. Attorney Parag L. Amin weighs in on why this decision might hurt more than help, especially in their 100th anniversary year.

Customer experience is everything—does this move signal trouble ahead? Watch for Parag’s insights on what businesses must prioritize to thrive.